Student Billing

Perkins Loan Rules and Regulations

A Federal Perkins Loan is a low-interest (5 percent) loan that was previously awarded to undergraduate students with financial need. UWRF is the lender. The loan is made with government funds with a share contributed by UWRF. The borrower must repay this loan to UWRF.

UWRF has contracted with Heartland Educational Computer Systems Incorporated (Heartland ECSI ) to service their Federal Perkins loan program.Heartland ECSI has been in the business of servicing student loans for over 30 years. With Heartland ECSI, you may access your account at any time over the Internet at Customer service representatives are available at 888-549-3274 Monday through Friday, 6:30 a.m. through 6:30 p.m. to answer questions about your Federal Perkins loan.

Heartland Educational Computer Systems, Incorporated
P.O. Box 1287
Coraopolis, PA 15108

If Heartland ECSI is unable to answer your questions, you may contact the school at:
Student Billing
226 Rodli Hall
River Falls, WI 54022


The following information is a summary from a Master Promissory Note. It is the legal document governing the relation of UWRF and the borrower.


The Borrower (student) has the responsibility to notify Heartland ECSI when they stop attending the University as at least a half-time student. They should also update their addresses and telephone numbers in eSIS (Falcon Account) . The borrower should also provide the same information to Heartland ECSI. Until the borrower changes any of the information with Heartland ECSI, they will use the original information as provided with the Master Promissory Note .


Exit interviews inform the borrower of their Rights and Responsibilities regarding their Perkins loan. This is a separate and different exit procedure than the Stafford loans. Once a student's attendance at UWRF falls below at least a half-time status, they should contact Heartland ECSI to set up an Exit Interview. Heartland ECSI will provide information as to where to go on-line for the interview (through Until the borrower completes their interview, a hold will be on their records. Once the interview is completed, the hold on your record shall be removed within a week.


There is a ten year repayment period. For loans totaling less than $3700, the minimal monthly payment will be $40. For larger loans, the monthly payment will be set at the amount needed to pay the account within the ten year time limit. The borrower may pay the account in full at any time without penalty.

The repayment period begins ten months from the date the borrower ceases to be at least a half-time student. The initial grace period is nine months during which no principal or interest accrues and no payment is due. Interest begins to accrue at the end of the nine month grace period. The interest rate is locked at five percent (5%).

Payments should be sent to ECSI and may be made through the mail, over the Internet, or over the telephone. Remittances should be payable to UWRF c/o ECSI.

Mail: UWRF c/o Heartland ECSI
P.O. Box 1287
Coraopolis, PA 15108

The borrower logs into their account and follows the instructions.

Customer Service Representatives are available Monday through Friday, from 6:30 AM to 6:30 PM (Central Time).

Payments are due the first of each month. If payment or reason for not making payment (deferment or cancellation requests) are not submitted by the first of the month, the account would be subject to a late charge. Filing deferment/cancellation requests and paying in a timely manner are the borrower's responsibilities.


The borrower may accelerate repayment of the loan (pay loan off early) without penalty. By paying the account down, less interest is charged. So if the borrower sends an early or extra payment they should indicate whether it is to be applied as a regular scheduled payment or to be applied as an accelerated payment. Payments received without any notation are treated as an accelerated payment.


At any time, the University has the option of accelerating the note, which is to declare the entire amount of the loan due immediately. However it usually is only done when the borrower does not make payments or file proper deferment requests. Accelerated loans are ineligible for deferments provisions and cancellation benefits.

If satisfactory payments are not being made and additional collection effort is taken, the cost of that effort will be added to the borrower's account.


Information about the Federal Perkins loan is reported to a National Credit Bureau on a monthly basis.

To see your complete history of federal student loans; including Federal Perkins loan. You can log in to your account at with your FSA ID.


Deferment Request forms need to be completed by the borrower and then certified by an authorized official before being sent to Heartland ECSI for processing. They are available through the Heartland ECSI's web site at: ( )

No interest accrues and no payment is due during a period of valid deferment - unless there was an amount that came due prior to the deferment period.

There is no time limit on the following deferments:

  • Enrolled and attending as at least a half-time undergraduate student at an eligible institution.*
  • Enrolled and attending as a regular student in a course of study that is part of an approved graduate fellowship program.*
  • Enrolled and attending a course of study that is part of a rehabilitation training program for disabled individuals.*
  • Engaged in graduate or post-graduate approved fellowship supported study outside the United States.*
  • For any period of time while providing services as described in the Cancellation section.*

There is a maximum of three (3) years for the following deferments:

•  Military service when the borrower is on active duty during a war or other military operation, or national emergency, or performing qualifying National Guard duty.

•  Seeking but unable to find full time employment.

•  To avoid economic hardship as determined by UWRF Perkins Receivable Office.*

*EXCEPTION : A borrower is ineligible for these deferments when serving a medical internship or residency.


Cancellation Request forms need to be completed by the borrower and then certified by an authorized official before being sent to Heatland ECSI for processing. They are available through the Heartland ECSI's web site at: ( )

Cancellation benefits are available to Perkins Loan borrowers who work full-time in an eligible position for a full year (or equivalent). Unless identified otherwise, the cancellation rates are:

  • First year, 15%
  • Second year, 15%
  • Third year, 20%
  • Fourth year, 20%
  • Fifth year, 30%

Teacher Cancellations

For teachers, the borrower must be employed full-time at a public or a non-profit school (or an approved program) and also able to apply at least one of the following criteria:

  • Teaching in a school that is listed by Department of Education as having a high concentration of low income families
  • Teaching handicapped infants, toddlers, children, and/or youth
  • Teaching mathematics, sciences, foreign languages, bilingual education, or any other field of expertise as determined by the state educational agencies to have a shortage of qualified teachers.
  • Full-time Head Start teaching staff members are able to access a cancellation benefit of 15% per year so long as
    • It is operated for a period comparable to a full academic year, and
    • The salary paid is less than a comparable employee in the locality.

Early Intervention Services Cancellations

For professionals from Early Intervention Services who work with preschool children.

Law Enforcement or Corrections Cancellation

Cancellations for a full-time law enforcement officer - or - a full-time corrections officer for a local, State or Federal agency.

Health Care Service Cancellation

Cancellations due to being a full-time nurse or medical technician providing primary health care service.

Service to High Risk Children/Families Cancellation

Full-time employee of a child or family agency that is providing or supervising the provision of services to high risk children and their families from low income communities.

Volunteer Service Cancellation

Your are entitled to have up to 70% of the Perkins loan cancelled if you are a volunteer for either the Peace Corps or and organization created under the Domestic Volunteer Service Act of 1973. This provision uses the same cancellation rate schedule, however only for the first four years.

Military Cancellation

For each year of full-time active duty in the Armed Forces of the United States serving in an area of defined hostilities (Section 310 of Title 37 of the United States Code), you may cancel up to 50% of your loan at the rate of 12.5% per year.

Death and Disability Cancellation

If the borrower dies or becomes permanently and totally disabled, the entire amount of this loan plus the interest will be cancelled.

Contact Us

Student Billing Office
M-F, 8 a.m.-4:30 p.m
226 Rodli Hall