Textbook Services COVID-19 Response and Updates

All updates on Textbook Services operations during the current campus situation will be posted here. For more information on all library departments, visit https://www.uwrf.edu/Library/COVID19LibraryUpdate.cfm. 

Spring Textbook Issue

Textbook issue for spring semester will be done similar to how we issued textbooks for fall semester. In-person pick-up is BY APPOINTMENT ONLY (see link below for sign-up). Textbooks will be picked up at the kiosk on the first floor of Hagestad Hall (old McNair Scholars Office.) In-person pickup will start Monday, Jan. 11.

Hours for Textbook Issue:

JANUARY

Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
17 CLOSED	18 CLOSED	19 8:30 a.m. - 4 p.m.	20 8:30 a.m. - 4 p.m.	21 8:30 a.m. - 4 p.m.	22 8:30 a.m. - 4 p.m.	23 11 a.m. - 6 p.m.
24 11 a.m. - 6 p.m.	25 8:30 a.m. - 5 p.m.	26 8:30 a.m. - 5 p.m.	27 8:30 a.m. - 5 p.m.	28 8:30 a.m. - 7 p.m.	29 8:30 a.m. - 4 p.m.	30 CLOSED

>>> MAKE AN APPOINTMENT FOR IN-PERSON PICK UP <<<
(WE RECOMMEND USING A LAPTOP OR COMPUTER TO MAKE APPOINTMENTS.
SMART PHONES AND TABLETS DO NOT ALWAYS WORK.)

If you are distance learning this term or have circumstance that do not allow you to come in person, you can request your textbooks be mailed to you using the "Request Books to be Mailed" link on the left of this page. Mail requests can be made at any time. Processing of mailing requests started on Monday, Jan. 11. Due to large volume of requests and limited staff, mail requests may take up to four business days to be processed.

J-Term Textbooks

In person check-out of textbooks for J-Term is at the Textbook Services Help Desk in 29 Hagestad Hall. You do not need an appointment.

For students who are unable to come in person to get J-Term textbooks, submit a mailing request using the "Request Books to Be Mailed" link on the left side of this page. Mail requests received after 11 a.m. will not be processed until the next business day.

Fall Textbook Returns

Due date for fall semester textbooks has been extended to Wednesday, Dec. 30. If you are mailing textbooks back, the package must be postmarked by this date to be considered on time.

All in-person returns must be to one of our drop boxes or a designated drop point (see below.) Given the shift to online instruction after Thanksgiving, Textbook Services is setting up options to return textbooks early. If your textbook is no longer needed, you can drop it off at one of the following locations:

• The book drop outside of Hagestad, open 24x7
• The book drop in the basement of Hagestad, to the left of Textbook Services (29 Hagestad)
• Collection bins on each of the three levels of the Davee Library lobby
• Collection bins in the University Center near the Information Desk

All items from Textbook Services are due back by December 30.

If you are unable to physically return your books to campus, mail your items to:

UW-River Falls
Textbook Services
410 S. 3rd Street
River Falls, WI 54022

Textbook Services will not be supplying shipping labels. It is recommended that you include tracking when returning your textbooks by mail. Books that are mailed must be postmarked by December 22 to be considered returned on time. Overdue and lost fees may apply.

If you have any questions concerning book return, please let us know at textbookservices@uwrf.edu.

Instructions for Shipping Textbooks Back to UWRF

1. Pack all textbooks in a cardboard box or USPS Flat Rate Box. Fill any voids with packing material (e.g. air pillows, bubble wrap, newsprint).
2. If you have only one or two books, you may use a padded shipping envelope instead of a box.
3. Seal box with packing tape.
4. Address the package to: UW-River Falls Textbook Services, 410 S. 3rd St., River Falls, WI 54022.
5. Take the box to a Post Office, UPS office or FedEx Store.

Textbook Services staff can be reached by email to textbookservices@uwrf.edu.

General Information

Welcome to Textbook Services. Our mission is to provide primary and secondary textbooks and learning resources to University of Wisconsin-River Falls students in direct support of the curriculum. Our service is primarily for undergraduates.

Suggestions

If you have any compliments, suggestions, information or concerns about Textbook Services, please let us know using this process.

If you need to report any of the following concerns, visit our Report It! website: sexual assault, violence or discrimination; bias or hate incidents; or general student concerns.