UW-River Falls Textbook Services COVID-19 Response and Updates

In accordance with UW-River Falls policies, Textbook Services will remain closed until further notice. See below for information on available services.

All updates on Textbook Services operations during the current campus situation will be posted here. For more information on all library departments, please visit https://www.uwrf.edu/Library/COVID19LibraryUpdate.cfm. 

Click here for spring & summer book return information.

Fall Textbooks

Textbook Services has modified its services to provide a safe environment for you to collect and return textbooks for your courses. To promote physical distancing and limit the potential spread of COVID-19, we currently have only no-contact services.

Short or New Textbooks Needed

All on-campus textbook pickups will be by appointment only. Make your appointment using the Textbook Pickup form online. You must show up during your scheduled time slot to pick up your books. If you miss your appointment, you will need to schedule a new appointment.

Textbooks to be picked up will be checked out and bagged. The outside of the bag will have a code that is the first two letters of your last name, the first two letters of your first name and the last 4 digits of your Falcon ID. Textbooks will be placed on the rounded kiosk in the main hall of Hagestad (old McNair Scholars office) five minutes before your appointed time and removed five minutes after the end of your 15 minute time slot.

Students who are unable to come to campus to pick up textbooks should submit a mailing request using our online request form (https://www.uwrf.edu/TextbookServices/Mailing-Books.cfm). Mailing requests currently are taking up to 2 business days to be processed.

Returning Textbooks

All on-campus textbook returns must be made to our outside Textbook Drop Box on the east side of Hagestad Hall. Students who are not able to return books on campus should mail them to: UW-River Falls Textbook Services, 410 S. 3rd St., River Falls, WI 54022. We strongly encourage using a shipping method that includes tracking.

Spring & Summer Textbook Return

Summer textbooks need to be returned to the book drop outside of Hagestad Hall or mailed back to Textbook Services at UW-River Falls Textbook Services, 410 S. 3rd St., River Falls, WI 54022. Textbook Services is not supplying shipping labels for summer term textbooks. Books may take a week or more to be checked in, as we are required to quarantine them for five days.

Spring term books can be returned to the outside drop box. The book drop outside Hagestad Hall will be open for book return 24/7. All in-person returns need to be to the drop box. Books may take a week or more to be checked in, as we are required to quarantine them for five days. Students who could not return books in person should have received an email with a link to a pre-paid shipping (see note below.) Please follow the instructions below. (Go to instructions.)

NOTE: Pre-paid shipping labels were sent out starting in late May to all students who did not inform us they were returning them in person. If you did not receive a label and still need one, email textbookservices@uwrf.edu with the subject "Need Spring shipping label".

Instructions For Shipping Textbooks Back To UWRF

1. A pre-paid mailing label will be sent to you at your UWRF email.
2. Pack all textbooks in a cardboard box. (Do not use a USPS Priority Mail flat rate box.) Fill any voids with packing material (e.g. air pillows, bubble wrap, newsprint).
3. If you have only one or two books, you may use a padded shipping envelope instead of a box.
4. Seal box with packing tape.
5. Print shipping label and firmly tape it to the top of the box. If you do not have a way to print a label, email  Textbook Services at textbookservices@uwrf.edu with your full mailing address. We will arrange to mail a label to you instead.
6. Take the box to a UPS office or drop point. You can find the nearest location at https://www.ups.com/dropoff/?loc=locale. If you do not have something close to you, schedule a pick-up online at ups.com or by calling 1-800-742-5877. UPS will pick the package at the address you provide. You will not be charged a pickup fee.

Textbook Services staff can be reached be email to textbookservices@uwrf.edu.

General Information

Welcome to Textbook Services. Our mission is to provide primary and secondary textbooks and learning resources to University of Wisconsin-River Falls students in direct support of the curriculum. Our service is primarily for undergraduate students.

Suggestions

If you have any compliments, suggestions, information or concerns about Textbook Services, please let us know using this process.

If you need to report any of the following concerns, visit our Report It! website: sexual assault, violence or discrimination; bias or hate incidents; or general student concerns.