UNIVERSITY OF WISCONSIN River Falls
|Location: 1687 East Division Street|
Students should call ahead for appointments at Vibrant Health Family Clinic in River Falls at 715-425-6701.
Sign up for the Vibrant Health Family Clinics IQHealth Patient Portal, an online secure messaging health management tool where patients can access their health records, request an appointment, or communicate with health care providers. Sign up for or log into MyVibrantHealth patient portal.
Changes related to COVID-19
Students should call ahead for appointments and identify themselves as a current UWRF student (425-425-6701). Hours may vary due to COVID-19, so call ahead or check the Vibrant Heath Family Clinic web page for current hours: https://www.vibranthealthclinics.com/. Current students can call Vibrant Health Family Clinic in River Falls to schedule appointments. Depending on the provider and the reason for the appointment request, telephone, video, or an in-person visit may be scheduled. Telephone and video appointments are covered by Student Health Services just as in-person appointments have been in the past, so covered services remain the same. Current hours (as of 9/2/2020): Mon.-Thurs. 8 a.m. -6 p.m. Friday 8 a.m.-5 p.m. (appointments scheduled) and Saturday and Sunday Urgent Care from 8 a.m.-noon (walk-in only). For current students with symptoms of COVID, or who have been exposed to COVID, students can call Vibrant Mon.-Thurs. 8 a.m. -6 p.m. Friday 8 a.m.-5 p.m. to set up a video appointment to determine if testing through Vibrant is recommended. If testing is scheduled, students must be able to get to Vibrant Health Family Clinic for testing, as the River Falls Taxi is currently not transporting persons to COVID testing.
COVID Information for On-campus Testing, Contact Tracing, Isolation and Quarantine, etc.:
All services listed above are provided as part of student fees. A student's health insurance will be billed for services prior to being sent to Student Health Services, but Student Health Services will cover the cost or any remaining cost for covered services not paid by student's insurance. If a student does not wish for their insurance company to be billed, they should notify the clinic registration staff (but students may receive a bill for services not covered by Student Health Services). Services not listed above, such as prenatal care and specialist visits (such as surgeon, orthopedist, or ear/nose/throat), xrays, wart removal, or medication injections are not covered. No services are covered at the Allina River Falls Area Hospital or emergency room or the Allina Health River Falls Clinic. Prior to scheduling appointments, students may want to learn more about the Family Planning Only Services. View instructions to enroll in the Waiver Program.
The Vibrant Health Family Clinic in River Falls provides a full range of medical services, but only those services listed above are covered by Student Health Services.
Students can receive services at the Vibrant Health Family Clinic in River Falls, 1687 East Division Street, during regular clinic hours (Monday-Thursday 8 a.m. to 8 p.m.; Friday 8 a.m. to 5 p.m.) and also Urgent Care is available on Saturday and Sunday from 8 a.m. to 5 p.m. (Saturday and Sunday walk-ins only, no appointment necessary). Urgent care is for immediate, but non-emergency healthcare conditions.
After clinic hours, students should still call the Vibrant Health Family Clinic in River Falls and the answering service will put them in touch with a clinic provider (715-425-6701).
Students should call ahead for appointments to the Vibrant Health Family Clinic in River Falls at 715-425-6701 for care for Monday through Friday. Urgent Care is available on Saturday and Sunday from 8 a.m. to 5 p.m. (Saturday and Sunday walk-ins only, no appointment necessary). The clinic fax number is 715-425-7075.
Presentation of a valid student I.D. is required. If students are covered by an insurance plan, they must bring insurance cards or information. Some insurances may be billed first before Student Health Services, so if students do not wish their insurance to be billed for certain services, they should notify clinic registration staff.
To give feedback about your visit, whether positive or negative, please click on Patient Feedback on the Your Visit webpage of the clinic. Also we encourage you to respond if you receive a request to complete a survey about your visit.
Students are financially responsible for all services received at the Vibrant Health Family Clinic that are not covered by Student Health Services. Students should familiarize themselves with which services are and are not covered (see list above).
UWRF Student Health Services does not provide excuses for absences from class. The notifying of instructors and arranging of make-up work in cases involving absence of students from class are the responsibility of the student. A student who is absent should notify instructors by phone, email, or in person of the absence as soon as possible. Arrangements for make-up work, make-up exams, or possible assignment adjustments are entirely the responsibility of the student. Medical excuses will not be written by staff or providers at the Vibrant Health Family Clinic in River Falls nor by UWRF Student Health Services staff.
For more information about this Medical Excuse Policy, visit
For more information about what to do if a student is physically or mentally incapacitated due to an illness or accident, visit From the Provost's Office: Student Absence Policy.
Taxi service by the River Falls Taxi (715-425-7878) is provided for transportation to and from the Vibrant Health Family Clinic in River Falls at no charge with presentation of a valid student I.D.
A new medical clinic, Allina Health River Falls Clinic, opened in River Falls in June 2017. While anyone can seek services at this clinic, UWRF Student Health Services does not currently cover any services for students at this location, or at the Allina River Falls Area Hospital in River Falls, so students and/or their insurance are responsible for the cost of care at these facilities.