UNIVERSITY OF WISCONSIN River Falls
"I am a 2007 alumna and I love UWRF. I sent my Mom to the bookstore to return a gift for me. She was helped by a wonderful staff member named Riley. I am assuming Riley is a student. I was video chatting with my Mom to pick out UWRF items. Riley was so patient and helped my Mom find the perfect items for me. I live in North Carolina so I don't get to campus often but it was nice to know that somethings don't change. Please know that Riley made me feel as if I was on campus again. She was amazing and I can't wait to get the items she helped my Mom picked out. I knew that when I stepped foot on campus UWRF was for me. I got accepted on my 18th birthday. Best gift ever!" -
"Just thought I'd pass along a quick note highlighting how sincerely wonderful our Falcon Shop truly is. The friendly staff and beautifully clean and organized appearance really complement our campus well." -
"This is really customer service, which you don't see much of these days" -
"I wanted to make you aware of the wonderful experience I had yesterday with your UW-RF Bookstore. The cashier went above and beyond to assist me with my order and add a very special touch - a handwritten note to include with the item (which was a gift being sent direct to a friend). She was responsive, polite, over the top helpful, and extremely friendly."