Parent Information

Parent Information

The staff of Ability Services appreciate support from every parent. We invite you to contact us with any questions, concerns, or feedback. However, please understand that even when we're arranging a student's accommodations it's rare that we actually know what the student is experiencing. Typically we don't know unless the student or a parent tells us. The reasons are because: 

  • College students are considered legal adults with a strong right to privacy. So the staff of Ability Services don't attempt to closely monitor specific students.

FAQ's For Parents


Will I be able to request accommodations on behalf of my student?

Response: No, parents are allowed to attend intake meetings and share details on what may be helpful, but ultimately the student makes the decision on what their academic needs are.

Can I receive updated progress on my student?

No, students are considered legal adults at 18 and are protected under the Family Educational Rights and Privacy Act ( FERPA). This protects a student’s right to privacy concerning their records. Students do have an option to sign a confidential release of information through the Ability Services Office to allow information to be shared with parents or another individual providing support to that student.

Can you make sure that my student is keeping up with their work and getting assignments turned in?

 No, the Ability Services Office’s role is primarily supporting students in the way of providing academic accommodations, coordinating with faculty, and problem-solving any accommodations issues that arise. The Ability Services Office does not offer 1:1 supports to students in the area of time-management, organization, academic coaching, tutoring, etc.  Separate services on campus provide these supports. If the student needs this level of support connect with Student Support Services, Tutoring Center, Speech and Hearing Clinic, etc. 

How does the process work for transferring my student’s 504 or IEP plan?

504 and IEP plans are not transferred over from the K-12 setting.  504 and IEP plans can be submitted as supporting documentation that aids in determining what accommodations are reasonable for the student in a higher education setting. The Ability Services Office needs documentation that outwardly addresses the student’s diagnosis and how that diagnosis affects that student academically. Students are asked to have an appropriate licensed clinical professional complete the Ability Services Collaborative Document. It is also helpful to submit the Ability Services Office the student’s most recent evaluation or assessment.

My student experiences test anxiety, are they eligible for accommodations?

Possibly, a student is required to have a documented disability under Section 504 of the ADA. Disability is defined as a physical or mental impairment that substantially limits one or more major life activities, has a record of such impairment, or is regarded as having an impairment. A student experiencing test anxiety is to have a documented diagnosis, and the diagnosis needs to demonstrate that it substantially limits one or more major life activity for that student. Students who do not have a diagnosed condition and experience test anxiety should reach out to Ability Services to receive resources about testing evaluation services in the area and counseling supports on and off campus.

Can a student apply for accommodations at any point?

Yes, students are able to connect with the Ability Services Office at any point over the course of each semester. It is encouraged that students who are eligible for accommodations connect with the Ability Services office before the start of the semester as arranging accommodations can be a lengthy process if the student does not provide sufficient information that demonstrates their need for academic accommodations.  Accommodations are not retroactive, meaning they cannot address an issue that occurred in the past. Accommodations can only address present and future student concerns.

Contact Us

Ability Services
Phone: 715-425-0740
Fax: 715-425-0742
Monday - Friday, 8 a.m. - 4:30 p.m.
129 Hagestad Hall