Office of the CIO

UW-River Falls, Division of Technology Services' goals are focused on Teaching and Learning, Campus Services and Campus Infrastructure.

UW-River Falls, Division of Technology Services' Guiding Principles:

  • Undertake IT service as a campus-wide challenge.
  • Work to develop and sustain strategic alignment and partnered decision-making.
  • Act with integrity and be personally accountable
  • Embrace change and encourage innovation
  • Act in respectful ways and value diversity in people and ideas
  • Leverage enterprise infrastructure and avoid unnecessary replication of infrastructure and services.
  • Promote openness and trust
  • Select the most appropriate IT service delivery strategy for each need (enterprise and local).
  • Continue developing increasingly effective leadership, governance and advisory strategies.
  • Develop sustainable funding strategies for all IT services.
  • Strive for simplicity in administrative processes
  • Foster technical and leadership growth for IT service staff members.
  • Work toward green computing strategies

UW-River Falls Campus Defined Mission Critical Services:

  • E-mail/Calendar
  • Phones
  • Falcon File
  • eSIS
  • Technology Enhanced Classrooms (TECs)
  • FosWiki
  • Odyssey (Dining)
  • StarRez (housing software)
  • CommonSpot (Campus Web Site)
  • Metasys (Facilities heating and cooling system)
  • LDAP/Active Directory
  • Identity and Access Management/FIM
  • Ingersoll Rand (Door access)
  • VisionAir (Records Management for Police Department)
  • Footprints
  • EMS (Campus Reservations)
  • TMA (Facilities)
  • D2L
  • IAA (Security to UW System hosted software)
  • Desktop/Laptop Computing
  • Emergency Communication and Help Desk

 

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The Division of Technology Services is focused on providing services to help UW-River Falls students, faculty and staff use technologies in learning, teaching, research and administrative settings. The Division of Technology Services and the Office of the CIO consists of the following: Teaching and Learning Technologies, Customer Technology Services, Information Systems and Services, Infrastructure and Security Technologies, Web Services, Enterprise Project Management and Process Analysis, Finance and Procurement and Communications.

The primary role of the Office of the CIO is to provide direction and serve as a catalyst in working with the campus community to leverage technology to advance and support the mission and goals of the university.