If a procurement card is lost or stolen, immediatly notify Card Member Customer Service at 1-800-393-3526 first and then the Purchasing Service Office at 715-425-3232.

If this would happen to occur on a weekend or a holiday, the 1-800 # is a 24 Hour Service and should be called immediately. You can follow up with the Purchasing office on the next business day.

A new card will be issued to you and arrive within about a week. Please notify any vendors that you may currently have an open order with regarding the change in credit card numbers.

To cancel a card-

If you are leaving the University or switching departments, you will need to cancel your existing credit card/s. The best way to do this is to either deliver or send them to Purchasing Services- 8 North Hall. We will have your card shredded and deactivated so no further purchases will be able to be processed.

If you are moving to a new department and will be using a credit card there, ask your new budget manager to e-mail a request for a credit card with your new department number information in order to get that process started as soon as possible.