UNIVERSITY OF WISCONSIN River Falls
A damaged or lost item may qualify for replacement by you. In lieu of paying the standard $110 lost/damaged item fees, you may provide a specified replacement and pay a $25 processing fee. Reserve items and items that have already been replaced by the library are not eligible for replacement by the user.
Here is how the process works. Submit this request form and a library staff member will determine if the item qualifies for replacement. If a replacement is authorized staff will provide details on what to order and where to ship the material. Please note: replacement materials must be unused or new. Once the material arrives at the library, a staff member will review the copy supplied and accept or reject it. (If you ordered the specified item the library will accept it.) The $110 fee will be removed from your account. After you have paid the $25.00 processing fee your account will be cleared.
If this is an option you would like to explore, complete this form for approval before taking any replacement action. You will be notified via e-mail when your request has been reviewed. This e-mail will either authorize the replacement and provide ordering details/shipping instruction or reject the replacement request.
If you have questions, e-mail Valerie.I.Malzcher@UWRF.edu