Case management is a process to facilitate support to our students. In this process, a Case Manager or Care Team member is assigned to the student of concern. Their job is to serve as an initial point of contact for the student and help determine the needs of the student, identify/connect them to resources, and create an action plan with the student that supports their success at UWRF.
UNIVERSITY OF WISCONSIN River Falls
Care Team
Case Management
What is case management?
What is a Care Team referral?
A Care Team referral is a report where someone believes a student may be struggling or participating in concerning behavior and needs extra support.
There are a variety of reasons someone may be referred. Here are some common examples:
- Academic concerns (missing classes, struggling with assignments)
- Campus connection/involvement concerns
- Disruptive or distressed behavior
- Financial needs
- Basic needs (food, clothing)
- Illness or Accident (on going or sudden)
- Family concerns
- Mental health
- Substance use
What do we do when we receive a referral?
When Care Team receives a referral, the student is assigned to someone on the Care Team. That individual reaches out to the student in hopes to meet with the student to understand their situation better and figure out possible support options for them.
Why am I being referred to the Care Team?
You are being referred to the Care Team, because someone is concerned about you and believes you may benefit from some additional support to be successful.
There are a variety of reasons someone may be referred. Here are some common examples:
- Academic concerns (missing classes, struggling with assignments)
- Campus connection/involvement concerns
- Disruptive or distressed behavior
- Financial needs
- Basic needs (food, clothing)
- Illness or Accident (on going or sudden)
- Family concerns
- Mental health
- Substance use
What should I expect when meeting with a Case Manager or Care Team member?
In your meeting wiht the Case Manager/Care Team member, they will ask you questions to understand what is going on in the many areas of your life. They will ask about your life experiences, life stressors, support systems, and needs. From there, the Case Manager/Care Team member will be able to offer support and identify/connect you to other campus resources to help you be successful.
