Outreach Noncredit Payment Policy
The following information explains the payment policy as it applies to noncredit courses and events offered by the University of Wisconsin-River Falls Outreach office. Requests for exceptions to this policy may be made in writing to the UWRF Outreach Office and may or may not be granted.
For payment policies for credit courses and events, visit the Accounts Receivable web site.
Please note: Additional requirements and exceptions to these policies may also be included on the registration forms and web sites for specific noncredit courses, programs and events.
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Fee Payment
Payment Options
Wait Lists
Failure to Pay
Withdrawals, Cancellations and Refunds
Certification of Completion
Fee Payment
Registration fees are due at the time of registration. Your registration will not be confirmed unless full payment is received.
Specific instructions on registration due dates, discounts for advance registration or group registration, will be provided on the registration materials. If registrations qualify for invoicing, the payment due date will be provided on the invoice.
Payment Options
The payment options for each program, class or event may vary but, generally, payments may be made online by credit card (VISA or MasterCard) or by check mailed or delivered to the UWRF Outreach office, 103 RDI, 410 S Third Street, River Falls, WI 54022. We cannot accept cash.
The University may offer an invoicing option for multiple registrations sent together. The due date for payment by invoice will be included on the billing statement.
Students expecting reimbursement of registration fees from their employer or other organization must still pay their fee at the time of registration and then request reimbursement. It is not the responsibility of the University to collect the fee from the reimbursing organization.
Wait Lists
Most courses have limited enrollment. Registration for noncredit courses is ongoing and is processed on a first-come, first-served basis. Depending on the program, there may be a wait list offered for courses that are full.
In order to be placed on the wait list, you must register and pay the course fee. Payment of the course fee doesn’t guarantee enrollment in the course. If space in the course does not become available, you will be issued a refund within 24 hours of the start of the class or event.
Failure to Pay
Noncredit students are subject to the UWRF Accounts Receivable office policy for returned checks or defaulted payments. Visit the Accounts Receivable web site for more information
Withdrawals, Cancellations and Refunds
A participant must withdraw in writing, as received by mail, fax or email, to be eligible for a refund. Dates by which withdrawals must be received to be eligible for a refund vary and will be described in the registration information for each noncredit class or event. No refunds will be issued for withdrawals which occur after the start of the class or program.
Failure to attend does not constitute an official withdrawal from the class or event.
Refunds will be issued by check and sent to the address provided in the registration materials. Only special fees for supplies or books purchased through the Outreach office will be refund. If a mailing address is not provided, the check will be available for pick up at the UWRF Outreach office for no more than one week after the date of issuance.
Substitutions may be accommodated in lieu of a withdrawal as long as the substituted person meets all eligibility requirements, if any, to attend the program, class or event. Request for substitution must also be made in writing in advance of the start of the program, class or event.
The University reserves the right to cancel any noncredit class or event for any reason. If we cancel your class or event, we will notify you and provide a full refund of your registration fees. The University will not be obligated to refund any travel or material expenses that you have incurred.
We will seek to reschedule any class cancellations due to weather or other unforeseen and uncontrollable circumstances (i.e. instructor illness). If the cancellation affects the entire session, a credit in amount of the registration fee paid will be issued to all participants affected.
Announcements about cancellations due to severe weather will be on the UWRF web site and on WCCO radio, 830 AM.
Certification of Completion
Some of the noncredit courses offered by the UWRF Outreach office qualify for professional continuing education units (CEUs). Certification of completion (a noncredit transcript) denoting the number of contact hours (or instructional hours), may be issued to those students whose instructors indicate that they have satisfactorily completed the class.
Inform your instructor on the first day of class if you are interested in receiving a certificate of completion. Students may submit these certificates to their respective professional organizations for review and granting of continuing education units.
The University does not guarantee that all of its courses will meet the professional organizations requirements for CEUs. It is the responsibility of the student to ensure the course qualifies before registering for the class.
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