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Frequently Asked Questions for Online Learning

New to Online Learning?

Here are answers to some of the common questions you might have when considering whether online learning is right for you. If you can't find the answer you are seeking, contact us using the Feedback Form or email the Outreach office.

How do I apply and register for an online class?

How much is tuition and can I pay online?

How do I get started with an online class?

How do I communicate with my online instructor?

Is there anyone I can contact for technical assistance?

Do I have to log on at a specific time?

Can I take more than one online course at a time?

What are the policies for adding, dropping or withdrawing from an online class?

Are there computers on campus that I can use?

How do I get my grades?

How do I apply and register for an online class?

Go to Applying for Graduate Credit , or contact Graduate Studies Office at graduatestudies@uwrf.edu for application instructions. New or returning students will receive detailed instructions on how to register for courses online. Existing students may register now using eSIS.
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How much is tuition and can I pay online?

Students in online classes pay the rate of a Wisconsin resident ($312.18 per credit in 2005-2006) You can pay online. Visit the Accounts Receivable website for information on payment options. http://www.uwrf.edu/accounts-receive/
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How do I get started with an online class?

On the first day of your class, you will log into Learn@UW River Falls (http://www.uwrf.edu/desire2learn/) and receive information from your instructor about getting started. If you have questions about accessing your course, go to http://www.uwrf.edu/desire2learn/add_support_student.php
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How do I communicate with my online instructor?

Use the tools within Learn@UW River Falls or send an email and help will arrive, usually within 48 hours. In some cases, instructors will provide additional methods to contact them.
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Is there anyone I can contact for technical assistance?

UW-RF offers 24-hour technical support for online students. Go to http://www.uwrf.edu/desire2learn/support.php for more information. Back to Top

Do I have to log on at a specific time?

For most online courses, all coursework is asynchronous. Information about each online course will let you know if there are scheduled activities. You should log in on the first scheduled day of class to get directions from your instructor.
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Can I take more than one online course at a time?

Of course. Keep in mind that the average time spent on an online class is similar to the time spent in a traditional face-to-face class. For a one-credit course you will need to spend about 15 hours to complete the required work. If you don’t think you will have time, the course you want will most likely be offered at another time during the year.
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What are the policies for adding, dropping or withdrawing from an online class?

Generally, students may add a class within the first week of the term. For the Online Learning for Educators, students may do so by completing a paper registration form (PDF document). After one week, students must get instructor approval before adding the course. Registration after the first day of class will result in a $25 late registration fee.

For additional information on adding, dropping or withdrawing from courses, visit the Registrar's web site at http://www.uwrf.edu/registrar/2adddrop.htm.

For refund policies, visit the Accounts Receivable web site at http://www.uwrf.edu/accounts-receive/2Fee_Payment_Information.htm#refunds .
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Are there computers on campus that I can use?

See Resources for Students.
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How do I get my grades?

See Resources for Students.
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More helpful information for all students is available at Resources for Students or go to Contact Us for ways to get in touch with staff and we will gladly respond to your inquiry or question.