Click below to download the latest version of each browser:

• Microsoft Internet Explorer
  
  
• Netscape Communicator

JavaScript

You must use a browser that supports JavaScript and have JavaScript enabled.

Enable JavaScript for Netscape

1. From the browser's menu bar, select Edit.
2. Click Preferences.
3. Click Advanced.
4. Click the Enable JavaScript box to select JavaScript.
Note: If the box has a checkmark, JavaScript is already enabled. Complete step 5 to exit.
5. Click OK.

Enable JavaScript for Microsoft Internet Explorer

1. From the browser's menu bar, select Tools.
2. Click Internet Options.
3. Click the Security tab.
4. Click Custom and then click Settings.
5. Scroll down to Active Scripting.
6. Click Enable to select it.
Note: If the radio button is already selected, JavaScript is enabled. Complete the remaining steps to exit.
7. Click OK.
8. Click Yes.
9. Click OK.

Enable JavaScript for Microsoft Internet Explorer 4.0

1. From the browser's menu bar, select View.
2. Click Internet Options.
3. Click the Security tab.
4. Click Custom and then click Settings.
5. Scroll down to Active Scripting.
6. Click Enable to select it.
Note: If the radio button is already selected, JavaScript is enabled. Complete the remaining steps to exit.
7. Click OK.
8. Click Apply.
9. Click OK.

Cookies

Many of the databases use cookies. You will need to have cookies enabled to use the databases.

To check in Internet Explorer 4.x, click View menu option at top of the browser. Select Internet Options, then select Advanced tab. Scroll down to Cookies section. Client must accept cookies for security, so check either "Prompt before accepting cookies" or "Always accept cookies." Click OK.

To check in Netscape Communicator 4.5, click Edit menu option at top of browser. Select Preferences. Under Categories, click on the word Advanced (not the + or - next to it). In the right side of the panel select the "Accept all cookies" or "Accept only cookies that get sent back to originating server." Click OK.

To check in Microsoft Internet Explorer 5.0, from the browser's menu bar, select Tools. Click Internet Options. Click the Security tab. Click Custom and then click Custom Level. Scroll down to Cookies. Click Enable to select "Allow cookies that are stored on your computer" Click Enable to select "Allow per-cookies (not stored)" Note: If the radio button is already selected, Cookies are enabled. Complete the remaining steps to exit. Click OK. Click Yes. Click OK.

To check in Microsoft Internet Explorer 6.0, from the browser's menu bar, select Tools. Click Internet Options. Click the Privacy tab. Click Advanced. Make sure the "Override Automatic Cookie Handling" is checked. Also, make sure that "First-Party Cookies" and "Third-Party Cookies" are checked for "Accept." Lastly, make sure that "Always allow session cookies" is checked. Click OK. Click OK.

Java

Some databases use Java, therefore you might be required to enable Java. However, our proxy server does not require this. Below are instructions for enabling Java.

Enable Java for Netscape

1. From the browser's menu bar, select Edit.
2. Click Preferences.
3. Click Advanced.
4. Click the Enable Java box.
Note: If the box has a checkmark, Java is already enabled. Complete step 5 to exit.
5. Click OK. You may have to reboot your PC.

Enable Java for Microsoft Internet Explorer

1. From the browser's menu bar, select Tools.
2. Click Internet Options.
3. Click the Security Tab.
4. Click the Custom Level button.
5. Scroll down to java permissions.
6. Select any option other than "Disable Java".
Note: If the "Disable Java" box is not checked, Java is already enabled, complete step 9 to exit.
7. Click OK.
8 Click Yes.
9. Click OK.

Firewalls

Firewalls can cause problems either completing the authentication process through our proxy server, or connecting to the databases. If you have connection problems, disconnect your firewall to see if that helps.

Because our proxy server assigns a different port to each resource on a sort of random basis, opening a certain port can be tricky. Start by allowing port 2048 - that should allow you to authenticate.

After authenticating through the proxy server, you may have further problems. Your logs will tell you which port the server tried to assign to the resource, so you can try to and open that one up. More information is available at http://www.usefulutilities.com

Windows XP has a built-in firewall. If you believe that this may be causing connection problems, follow these steps to disable your firewall:

Click Start, Control Panel, double–click Network Connections Select the Internet connection, Network Tasks, Change settings of this connection, Advanced tab, Internet Connection Firewall, uncheck or check the Protect my computer and network by limiting or preventing access to this computer from the Internet check box.

NetZero

The NetZero HiSpeed service works with proxy by hostname using port 80, but it does not work with proxy by port and may not work with proxy by hostname using ports other than 80.

In most instances, an icon has appeared in the system tray in the lower-right corner of the screen which contains an option to disable HiSpeed. Using this option enables service for most users.

There have been reports of users for whom this did not work. For those users, the following instructions have provided a work-around:

Launch Internet Explorer
Go to Tools | Internet Options...
Click on the Connections tab
Scroll through the Dial-up settings to locate NetZero, then click on NetZero and click Settings...
Under Proxy Server, click Advanced...
In Exceptions, scroll to the end of the list, then type a semi-colon (;) followed by just the host name of the EZproxy server (www.uwrf.edu:2048). All the other sample entries have an asterisk (*) in front, and although it won't hurt, that isn't required for this entry. Do not include the port number.
Keep hitting OK until all the windows close and you are back in Internet Explorer. At this point, access to EZproxy should be restored.

Google Web Accelerator

Google Web Accelerator may cause the databases to stop working for on campus users. If this happens, turn Google Accelerator off while accessing the databases.