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THE PERFORMANCE MANAGEMENT PROCESS

1. Supervisor and employee meet

  • Discuss key responsibilities as derived from the employee's Position Description
  • Set performance standards

2. Supervisor provides feedback and reinforcement through monitoring and coaching

  • Positive feedback to reinforce satisfactory and/or improved performance.
  • Supportive feedback which helps employee solve problems and develop their own decision-making skills.
  • Constructive feedback which shows an employee a better way to do things.
  • Consequential feedback that lets employee know what to expect - positive and, if necessary, negative consequences.

3. Supervisor schedules annual performance evaluation with employee in April or as appropriate for probationary employees

  • Supervisor completes form, prepares for interview.
  • Employee does self-appraisal, prepares for interview.

4. Appraisal Interview

  • Performance analyzed
  • Improvement plan discussed
  • Employee's career goals discussed
  • Form signed and distributed

5. Cycle Repeats

 

 

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