• Experienced with diverse counseling issues and clientele
• Ability to develop rapport quickly and easily with clients
• Commended for providing excellent supervision to student staff
• Capable of working well under pressure and mastering new skills quickly
• Effective public speaking and written communication skills
• Experienced with the administration of a wide variety of assessments

Career Counselor and Career Paraprofessional Supervisor 2000-present
Mexico Abroad Instructor 2004-2005
University of Wisconsin-River Falls (UWRF) Career Services

Assisted students, alumni and community members with career development, through one-on-one appointments and workshop presentations. Recruited, hired, trained, and supervised a group of Career Paraprofessionals who work with clients, provide workshops, develop marketing materials and assist with office functions. Also participated in numerous events and planning committees throughout campus.

Counseling Skills

• Counseled individuals and groups regarding all aspects of career planning issues: choosing an academic major, career and graduate school research, and job search and interview preparation.
• Taught students basic HTML and technical skills for web portfolio development and electronic job searching success. Utilized Microsoft FrontPage, Adobe Photoshop, Fireworks, and a scanner.
• Developed numerous handouts that assisted students with career development, including 35+ five-page handouts on skills, resources, and careers that relate to UWRF’s academic majors.
• Assisted students with the development of conflict resolution skills, time management skills, work/life balance, assertiveness, and accountability by working with them one-on-one and role modeling.
• Administered and interpreted career assessments, such as the MBTI, SII, COPES, COPS, CISS, and "What Color is Your Personality."

Leadership Skills

• Trained and successfully supervised 7-10 Career Paraprofessionals, which included designing and leading week-long summer training sessions, creating projects and activities that promote skill development, and ensuring a positive and efficient work environment through support and structure.
• Supervised a team of staff members who worked for nine months to create the College Experience Organizer- a binder that helps with the career planning process, promotes skill development and work/life balance, provides pockets for portfolio materials, and supplies campus information.
• Created and organized four new outreach programs to increase students’ awareness of services, which includes reserving facilities, staffing the events, and promoting and marketing the programs.
• Collaborated with a team to plan and organize nine workshops for the Dean of Students; educating staff about various student development issues.
• Recruited diversity speakers, designed marketing materials, and arranged catering for a regional conference. Planned and organized the conference with a team of staff and faculty.

Public Speaking Skills

• Implemented group work and activities into presentations, which allowed students to practice what they have learned and helped them remain focused and involved in the workshops.
• Developed and led a diversity presentation for faculty and staff, which resulted in requests for seven additional training sessions for faculty and staff departments, students, and community organizations.
• Enhanced public speaking skills by delivering over 300 presentations at national conferences, Faculty Development Day, Career Services’ workshops, and in classroom settings (see the presentations section of this web portfolio)

Diversity Experience

• Served as Advisor for student organization, Native American Council. Helped students develop leadership skills, organizational skills, and marketing and teamwork experience.
• Increased the number of diversity students receiving career counseling services tenfold through active programming and targeted recruiting efforts.
• Successfully wrote five diversity grants, creating $12,000 for conferences and diversity training materials that benefited UWRF and the surrounding community.
• Managed the Plan 2008 Diversity Initiative for the office, which monitors initiatives to retain and recruit students of color for the UWRF campus.

Volunteer Instructor, Minneapolis & St. Croix Valley Red Cross, MN, 1996-Present
Counseling Intern, St. Cloud State University Counseling Center, MN, 1998-1999
Marketing Product Administrator, Digital River, MN, 1997-1999
Sales Associate, Macy’s, MN, 1993-1997

Master of Arts in Counseling Psychology, May 2000 University of St. Thomas - St. Paul, MN
Bachelor of Arts in Psychology and English, May 1996 Augustana College - Sioux Falls, SD

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