Resume

Jenna Leigh Miller

EDUCATION
B.S., Speech Communication-Business Emphasis (May 2002)
Minor: Communicative Disorders
University of Wisconsin-River Falls (UWRF)
Major GPA 3.50/4.0, Cumulative GPA 3.15/4.0, Dean's List

PUBLIC RELATIONS EXPERIENCE
Public Relations Intern, Memorial Medical Center (MMC), Ashland, WI             2001

• Designed a poster board to keep track of financial progress of the "Rebuild the Depot" project, and assisted coordinating a community celebration party when the goal was met

• Improved written communication skills by writing a press release sent out to 30 railroad magazines and newspapers, writing memos to departments of the hospital, and writing radio advertisements

• Organized a "Third Thursday" program about the new MRI in the hospital and guided a group of approximately 30 touring senior citizens around the hospital

• Interviewed hospital patients and visitors for the "Front Lobby Assessment Project" to insure satisfaction on a daily basis

• Enhanced professionalism by attending various business meetings and events of all sizes
  

AREAS OF EFFECTIVENESS
Communications Skills

• Assisted students with career development issues including resumes, cover letters, portfolios and job searching strategies

• Promoted UWRF through the annual campus telethon; received recognition for being the top caller; raised $10,000 for the campus in one semester

• Communicated with students, alumni and community members about upcoming events

• Guided and supervised 30+ residents with personal and academic conserns

• Enhanced public speaking skills by presenting workshops to UWRF students

• Shaped problem-solving skills by addressing and resolving conflict situations

Organizational and Planning Skills

• Motivated individuals to become involved in student organizations by promoting awareness, activities and events

• Collaborated with a staff of seven women to create a successful environment in the residence hall

• Planned wing functions and assisted in the coordinating of all-hall functions

• Created informational bulletin boards in residence halls and office settings to promote campus and community events

• Scheduled appointments for multiple staff members to keep the front office running smoothly and orderly

Computer Skills

• Microsoft Word

• Microsoft Works

• Microsoft Excel

• Microsoft FrontPage

• Corel Word Perfect

• First Place

• GroupWise

• Power Point

• Quark Xpress

Coursework Highlights

• Problem Solving in Small Group Communication

• Communication in the Interview

• Organizational Communication

• Interpersonal Communication

• Nonverbal Communication

• Family Communication

• Listening

• Argumentation

• Persuasion

• Introduction to Mass Communication

• Microeconomics

• American Sign Language (ASL)
  

ADDITIONAL WORK EXPERIENCE

Peer Advisor, Career Services, UWRF, River Falls, WI                             Resident Assistant, Parker Hall, UWRF, River Falls, WI                        Waitress, Frankie's Pizza, Ashland, WI                                                     Cashier, Ashland Dairy Queen, Ashland, WI                                               Information Specialist, Career Services, UWRF, River Falls, WI                  Falcon Telethon Caller, Foundation Office, UWRF, River Falls,WI

2000-present       2000-2001 1999-2001  1995-2001 1998-2000 1998-1999