UNIVERSITY OF WISCONSIN River Falls

Collection Related Records

UWFA500 COLLECTION CASE FILES
Records include documentation of collection efforts: correspondence, reports, "dunning" letters,payment agreements, relevant reports to/from the agency and the amount of debt defaulted or written off as uncollectible. Also included is all correspondence to/from outside collection agencies.Although this General Schedule applies to non-student related records, be advised that this series includes all correspondence and documentation relating to delinquent student accounts. These records can include, but are not limited to, payment plans, deferments, student letters, e-mail correspondence, pre-collect processes,book vouchers, and temporary loans.Note that student collection records and at are integrated with the ISIS/PeopleSoft client server,and that a number of these records may exist in electronic format. This record series is also described in the General Student Records Schedule.

Retention Time Period
Original: EVT + 7 Years. EVENT= Date account is due
Disposition: Destroy
Duplicates: Destroy when no longer needed.Do not retain duplicates longer than the original record.
PII: Yes
Confidential: Yes