College of Business and Economics (CBE)
Dean's Office - University Services Program Associate
This position provides administrative support to an academic Dean’s Office and the faculty and staff of the College of Business and Economics. The person in this position receives guidance and direction from the Dean's Office staff on various tasks, but is expected to work independently on implementation and follow-through, exercising discretion to make most decisions, consulting other office staff when deemed necessary. In the absence of the Dean's Assistant, this person is expected to assume critical functions of that position. The position description that follows is not intended to identify every duty that may be assigned to this position, but to outline the major responsibilities and provide a guide to the level, nature and character of the work.
This position is full-time annual appointment (M-F: 7:45 am - 4:30 pm).
Manage and coordinate office activities dealing with faculty, staff, students and the general public (35%)
Manage and coordinate activities related to student academic needs (confidential)(45%)
In general, assist students with various questions related to their academic needs - registration, major/minor/advisor changes, readmit process, add/drops, late drops, withdrawals, program exceptions, etc. Provide guidance on the various procedures, direct students to appropriate office, and secure signatures from Dean/Associate Dean/Assistant Dean/Academic Advisor, keep copies and forward paperwork as needed.
New Student Registration (Fall in May/June and August and Spring in January)
Student Formal Admission to the College
Manage activities related to internal and external public relations and student recruiting efforts (10%)
Manage activities related to the CBE Awards Program and Beta Gamma Sigma Induction Ceremony (5%)
This task is to be done in collaboration with the CBE Academic Advisor and Assistant Dean for Student Affairs who are handling the scholarship awards, as presentation of the scholarship awards comprises the main event at the program.
Manage and coordinate activities associated with Academic Day (5%)
General knowledge, skills and abilities
• Knowledge of administrative activities in an executive level office setting
• Effective interpersonal, written and oral communication skills
• Ability to act with tact and diplomacy and maintain confidentiality with sensitive issues concerning faculty, staff and students
• Ability to work both independently and as part of a team
• Ability to organize, delegate and prioritize work and maintain an orderly, accurate electronic and paper filing system
• Skilled in the use of Microsoft Office suite of software programs (Word, Excel, Access, PowerPoint), calendaring systems (Outlook, OWA), Web Development software (CMS), and other database software (Hyperion)
• Experience with public relations activities - marketing materials, web development, newsletters, etc.