UNIVERSITY OF WISCONSIN River Falls

INFORMATION SYSTEMS TECHNICAL SERVICES SPECIALIST
(ENDPOINT MANAGEMENT LEAD)

The University of Wisconsin-River Falls (UWRF), a member of the University of Wisconsin System, is located on the eastern edge of the Minneapolis/St. Paul metropolitan area in scenic west central Wisconsin. Year-round arts, cultural, and recreational activities and events are easily accessible from River Falls. The 6,500 undergraduate and graduate students at UWRF pursue degrees in four colleges: Education and Professional Studies; Arts and Sciences; Agriculture, Food and Environmental Sciences; and Business and Economics.  UWRF provides an excellent environment for learning, emphasizing the importance of faculty-student interaction in classrooms, laboratories, research, academic advising, and co-curricular activities. A favorable student-faculty ratio affords opportunities for meaningful interchange between faculty and students. Strong interests in teaching, research and community service are highly valued.  More information about UWRF can be found at: http://www.uwrf.edu.

Location:  This position is located in the Division of Technology Services at the University of Wisconsin-River Falls.

Salary:  Starting salary is between $54,331 to $75,000 per year, depending on qualifications, plus excellent benefits.  A six-month probationary period is required.  The pay schedule/range is 07-02.  This position is not represented by a bargaining unit.

Job Duties:  Position has the overall responsibility for the management of all University owned desktops, laptops, tablets, mobile phones and other mobile computing devices located in offices, labs, and public spaces throughout the university. Responsibilities include, but are not limited to, image creation and deployment, endpoint security, patch management, and application packaging and deployment. The Endpoint Management Lead will also have a prominent role in the exploration and development of a virtual workstation environment.  This role offers technical leadership and services to our customers with a focus on providing innovative solutions, delivering exceptional customer service, and creating a reliable infrastructure that demonstrates value to the students, faculty, staff, and alumni of the university.

Special Notice: For a copy of UW River Falls campus safety information and crime statistics/Annual Security Report see http://www.uwrf.edu/Police/CampusRecordsCrimes.cfm or call Public Safety at (715) 425-3133 for a paper copy.  A criminal background check will be completed on final candidates.  

Job Knowledge, Skills and Abilities:  Position requires in-depth knowledge and understanding of endpoint systems and standards including policies, procedures, endpoint administration practices and protocols and knowledge of emerging endpoint deployment and management technologies.  Ability to develop scripts and write programs using tools such as PowerShell and InstallShield.  Experience with automated patching, software deployment and software packaging is required.  Candidates should have in depth knowledge of Macintosh and Microsoft Windows Operating Systems, Active Directory, file and print services, account provisioning, policies, best practices and multiple workstation clients.  Experience with Microsoft System Center Configuration Manager (SCCM) required.   Must be able to function as a team member and leader; develop project schedules, including deliverables, tasks, times estimates, and critical path; be able to work and communicate with users at all levels of computer knowledge; and have excellent people skills and a desire to provide exceptional customer service.  Bachelor of Science degree in computer science, MIS, project management or equivalent or commensurate training and work experience required.  Microsoft Certified Solutions Associate (MCSA), Microsoft Technology Associate (MTA), Microsoft Certified Solutions Expert: Desktop Infrastructure (MCSE) or Apple Certified Support Professional (ACSP) preferred.  Five or more years of experience with Microsoft Active Directory, Microsoft Group Policies, Outlook, Power Shell and VMware preferred.

How to Apply:  To apply for this position, you will be required to complete an exam.  Applying is a six-step process.  Step 1:  Log on to http://wisc.jobslink.  Create an account or enable your existing account if you have applied for State jobs in the past. Note:  If you receive a security prompt when logging in, please click "yes."  Step 2:  Search for the job announcement by clicking "Job Search" and "More Search Options."  Enter 1305199 as "Keyword" and click "Search."  Click on the blue job announcement title.  Step 3:  Click on the "Apply Now" button at the top or bottom of the screen.  Review the information in the "My Job Application" making any necessary updates and click on "Submit Personal Information."  Step 4:  Complete the information on the Employment Information and Preferences screen.  This must be completed to apply for this recruitment.  Once completed, click the "Update Employment Preferences."  Step 5:  At the "Application Detail" screen, click on the "View Exam Option" button, and the "Take Exam" button on the next screen.  Step 6:  When you are finished with the exam, click the 'Save and Finalize' button, and at the exam summary window, click the 'Finalize' button.  If you return later to update your exam, you must 'Finalize' again or your exam may not be considered."

The deadline to apply on-line is Friday, January 17, 2014.  If you have questions or problems accessing the exam, please contact Deb Schwab at (715) 425-3221, e-mail debra.schwab@uwrf.edumail.  Materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process.

UW-River Falls is an equal opportunity, affirmative action employer subject to all state and federal regulations pertaining to non-discrimination based upon sex, gender identity or expression, sexual orientation, race, color, national origin, religion, disability, marital status, age, arrest and/or conviction record, veteran status and membership in the national guard, state defense force, or any other reserve component of the military forces of the United States or the State of Wisconsin. All persons, especially women, persons of color, and the people with disabilities are encouraged to apply. Employment is subject to federal laws that require verification of your identity and legal right to work in the United States as required by the Immigration Reform and Control Act.