IT Resources

Faculty and Staff

Resources are provisioned based on HR appointments.  Faculty and staff must have a current or future dated HR appointment to receive the technology resources listed below.

Students

Resources are provisioned based on the Students affiliation with the university.  Only current students are granted access to technology resources.

Guest of the University

Guest of the University would include volunteers, visiting professors, auditors and any other non-payroll persons.  To request access to technology resources, complete and submit the Guest Access form.

Graduate Assistants

Graduate assistant students who are also employed may experience the inability to login to certain accounts such as workstations, lab computers, eSIS, etc. Also they may notice they are not receiving email from D2L to their Live@edu student email accounts. The reason for this is that in eSIS Graduate assistants are considered employees and students. However according to eSIS, the employee account is the primary account. So in reality, these students have two different email accounts. One that ends in @my.uwrf.edu and one that ends in @uwrf.edu and they are accessed in two different places.

@uwrf.edu (using falcon account username) accessed here

@my.uwrf.edu (using email address as username) accessed here


Other challenges these students may experience is the ability to login to Live@edu, but they are not able to login to eSIS, their workstation, and lab computers (except Mac’s). They will be able to login to D2L and Live@edu, but the email that is listed in D2L is not the Live@edu, rather their employee email which ends in @uwrf.edu.


DoTS suggests two things: (to make life easier)
• Change the falcon account password (if you are unable to login to the computer)
     o Password change at https://faa.uwrf.edu
• Create a redirect rule in OWA if you’d like your email from D2L to go to Live@edu email

 

The PDF document attached will help to create the redirect rules.



IT Resources

The following table lists each IT resource that the Division of Technology Services (DoTS) provisions and deprovisions.

Resource

Description

Calendar & Email

Login to email and calendar; Ability to read, write and delete file messages, Ability to maintain appointments, events and tasks 

eSIS Access

Login to eSIS (University’s Student Information System);

Group Membership

Membership in groups, affecting calendar/email, and FalconFile access rights;

FalconAir Access

Access to the University’s wireless network;

FalconFile

Login to FalconFile; Ability to read, write, delete and revise files; FalconFile home drive storage; Split internally into FalconFile access and FalconFile content.

Workstation Access

Login to workstation, in office, classrooms and labs.

Remote access to library resources

Use of the Library’s proxy service (ezproxy) that allows campus persons to access licensed library materials from off-campus;

UW-System Apps

Any UW-System common systems application using auth-hub or federated login; for example: D2L, WISDM, My-UW.

 

Access to resources for an individual will be removed immediate at the time a person no longer becomes affiliated to the university.   The content associated with a resource will be retained for a period of 1 year.  

If it becomes necessary to quickly and immediately remove all IT resources from an individual, for example, an employee terminated for cause, contact DoTS by phone. The DoTS staff can force immediate termination of all IT resources using the procedure "Emergency Account Deprovisioning."